Veterans Transportation

Transportation is available to two VA hospitals at no charge to veterans who reside in Russell and Tazewell counties.

On Tuesdays, transport is to Salem and on Thursdays, transport is to Mountain Home in Johnson City, Tenn.

Drop off at each VA hospital is 10 a.m. and pick up to depart is 3 p.m. Riders need to ensure their appointments are no earlier than 10 a.m. and that they are finished by 3 p.m.

The van can hold up to 7 passengers, including 2 wheelchair clients. Call 276-963-1486 to leave a message with a pick-up request. A dispatcher will call back to confirm and provide a pick-up time. The deadline for ride requests is 7 days prior to transport.

Non-Emergency Medical Transportation

Four County Transit provides non-emergency medical transportation for eligible individuals to doctor’s appointments, hospitals, dentists and other medical facilities located within the four-county service area of Buchanan, Dickenson, Russell and Tazewell.

Transit will provide door-to-door medical transportation to the residents of the four-county service area who cannot be served by the existing public transit service. This new service targets local needs as identified by AASC’s Elder Needs Survey and the Community Assessment Survey for Older Adults.

To qualify for this medical transportation service, individuals must be age 60 and older or have a disability, and reside in Buchanan, Dickenson, Russell or Tazewell counties. Individuals also must be unable to access public or private transportation through public transit, Medicaid, a caregiver or personal transportation.

Service requests must be made 7 business days in advance of needed transport and service is provided based on availability of schedule and assets. Hours of operation are Monday through Friday, from 8 a.m.-5 p.m., and more than one client may be transported in the same vehicle. Also, caregivers can accompany individuals on these trips.

At this time, no regularly scheduled trips, such as for dialysis or other ongoing treatments, will be provided. However, funding is being sought for these types of transport as well.

Interested individuals should call AASC’s intake specialist at 276-964-4915 to be screened for eligibility following agency policies and will then be assigned to a case manager. The fee scale based on income level will be discussed with individuals and case managers will route eligible clients to Four County Transit.